MOC MB-901
Dynamics 365 Fundamentals

da
601.00 €
1 giorno
Quali sono gli orari dei corsi?
I corsi in aula fisica e virtuale si svolgono dalle 9:00 alle 17:00. Nei corsi di durata pari a 5 gg. l’ultimo giorno (venerdì) si termina alle 13:00. L’intervallo per il pranzo è previsto dalle 13.00 alle 14.00. I corsi E-learning non sono soggetti ad orario

Descrizione

Questo corso Microsoft MB-901 Dynamics 365 Fundamentals fornisce agli studenti un’ampia panoramica delle applicazioni di Dynamics 365. Vi presenteremo ciascuna delle applicazioni, ne articoleremo il valore di business e discuteremo e dimostreremo le funzionalità di base. Tratteremo la sicurezza di Dynamics 365, la reportistica e vi faremo conoscere le integrazioni di dati e prodotti disponibili.

Questo corso aiuta gli allievi nella preparazione dell’esame di certificazione MB-901 Microsoft Dynamics 365 Fundamentals.

Contenuti del corso

Module 1: Introduction to Microsoft Dynamics 365

  • Introduction
  • Dynamics 365 Applications
  • What is artifical intelligence (AI)?
  • What is mixed reality (MR)?
  • Digital Transformation

Module 2: Principles of cloud computing and deployment

  • Introduction
  • What is cloud computing?
  • Benefits of cloud computing
  • Compliance, terms and requirements
  • Types of cloud services
  • Deployment
  • Azure DevOps
  • Microsoft Dynamics Lifecycle Services (LCS)
  • Explore Pwer Platform Admin Center

Module 3: Recognize Dynamics 365 Security

  • Introduction
  • Dynamics 365 cloud security
  • Understand role-based security

Module 4: Connect and analyze your Dynamics 365 data

  • Introduction
  • The use of Power Platform in Dynamics 365
  • Benefits of Common Data Service
  • Dynamics 365 reporting

Module 5: Introduction to Dynamics 365 Sales

  • Introduction
  • Dynamics 365 sales automation
  • Manage the sales process and pipeline
  • Contract management
  • Discover Microsoft Relationship Sales solution
  • Dynamics 365 Sales Insights
  • Sales surveys

Module 6: Introduction to Dynamics 365 Marketing

  • Introduction
  • The benefits of Dynamics 365 Marketing
  • Features and functionality of Dynamics 365 Marketing
  • Lead generation and qualification
  • Customer journey
  • Segmentation
  • Event management

Module 7: Introduction to Dynamics 365 Customer Service

  • Introduction
  • Overview of Dynamics 365 Customer Service
  • Account Management
  • Case lifecycle management
  • Knowledge articles
  • Omnichannel for Dynamics 365 Customer Service
  • Portals
  • Dynamics 365 Customer Service Insights

Module 8: Introduction to Dynamics 365 Field Service

  • Introduction
  • Benefits of Dynamics 365 Field Service
  • Connected Field Service
  • Service resource scheduling
  • Resource Scheduling Optimization (RSO)
  • Proactive customer service
  • Field Service Mobile
  • Dynamics 365 Remote Assist
  • Dynamics 365 Guides

Module 9: Explore model-driven app integrations and Dynamics 365 Customer Insights

  • Introduction
  • Integration across Dynamics 365 applications
  • Integration with Microsoft products
  • Integration with third-party applications
  • Integrating customer data across first and third-party applications with Dynamics 365 Customer Insig

Module 10: Introduction to Dynamics 354 Finance

  • Introduction
  • Overview of Dynamics 365 Finance
  • Global attributes
  • General ledger
  • Accounts payable
  • Accounts receivable
  • Credit and collections
  • Budgeting
  • Project management and accounting
  • Real-time cash flow visibility
  • Period and year-end closing

Module 11: Introduction to Dynamics 365 Supply Chain Management

  • Introduction
  • Overview of Dynamics 365 Supply Chain Management
  • Product information
  • Procurement and sourcing
  • Warehouse management
  • Sales order management
  • Manufacturing
  • Master Planning
  • Modernize operations
  • Project accounting
  • Asset management
  • Dynamics 365 Layout

Module 12: Introduction to Dynamics 365 Business Central

  • Introduction
  • Finance and budgeting
  • Supply chain mangement
  • Project management
  • Sales and service
  • When should you use Business Central versus other Dynamics 365 applications?

Module 13: Introduction to Dynamics 365 Human Resources

  • Introduction
  • Overview of Dynamics 365 Human Resources
  • Employee self-service
  • Personnel management
  • Benefits management
  • Employee development

Module 14: Introduction to Dynamics 365 Commerce

  • Introduction
  • Core retail functinality
  • Point of Sale (POS)
  • Assisted Selling
  • Merchandising and inventory
  • Channel management
  • Ecommerce
  • Retail deployment
  • Dynamics 365 Fraud Protection

Module 15: Explore Finance and Operations cross-app integrations

  • Introduction
  • Integration across Dynamics 365 applications
  • Integration with Microsoft products
  • Integration with third-party applications
  • Explore external system integration capabilities

Partecipanti

Il corso si rivolge a tutti coloro che desiderano iniziare a conoscere Microsoft Dynamics 365.

Prerequisiti

Per partecipare con profitto a questo corso non sono necessari prerequisiti particolari. E’ comunque utile avere esperienza nel mondo IT e conoscerne i concetti fondamentali.

Obiettivi

Al termine del corso gli allievi saranno in grado di:

  • Distinguish between the different Dynamics 365 applications
  • Articulate the business value and core functionality of the Dynamics 365 apps
  • Describe artificial intelligence (AI) and mixed reality (MR)
  • Define the digital transformation loop
  • Describe cloud-based security
  • Summarize role-based security in Dynamics 365
  • Explain Dynamics 365 reporting options
  • Give examples of cross-Dynamics app integration
  • Describe Office 365 and Dynamics 365 integration

Materiali e Bonus

Il Corso include:

  • Manuale ufficiale Microsoft Learning (in lingua inglese) accessibile online, di durata illimitata.
  • Ambiente di Laboratorio con macchine virtuali accessibili online per 180 giorni dalla data del corso.
  • Coffee Break mattina/pomeriggio con caffè, acqua minerale, bevande calde e fredde, snacks, per chi frequenta in aula.

Ed inoltre:

  • Kit di Simulazione d’Esame (Practice Test), accessibile per 180 giorni sul sito measureup.com, del valore di 89 Euro.
    (da attivare entro un anno dal corso)
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